Payment and Delivery
Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure and easy payments via your PayPal account
- Apple Pay: Fast and secure checkout using your Apple device
- Google Pay: Convenient payments through your Google account
All payments are processed securely and we do not store your payment information on our servers. Your personal data is protected and only used for the purpose of processing your order.
Order Processing
Processing Time: Orders are processed within 1-2 business days. Please note that we do not process or ship orders on weekends and public holidays.
Cut-off Time: Orders placed after 3 PM PST will be processed the next business day.
Shipping Methods and Costs
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days
- Expedited Shipping: Delivery within 2-3 business days
- Overnight Shipping: Next business day delivery
Shipping costs are calculated based on the weight of your order and the delivery address. You can view the shipping costs during the checkout process.
Free Shipping
We offer free standard shipping on orders over $50 within the continental United States. This offer applies automatically at checkout.
Delivery Timeframes
Delivery times are estimates and begin from the date of shipping rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Order Tracking
Once your order has been shipped you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
International Shipping
Currently we only ship within the United States. We are working on expanding our delivery services to international locations in the future.
Lost or Missing Packages
If your package is lost or missing please contact our customer service team within 14 days of the expected delivery date. We will work with the carrier to locate your package or issue a replacement if necessary.
Returns and Exchanges
For information on returns and exchanges please refer to our Return Policy. We strive to ensure your complete satisfaction with every purchase.
Contact Us
If you have any questions about our Payment and Delivery policies please contact us at:
Email: info@hayerenik.com
Phone:
